PEOPLE MEASUREMENT

About Our HR

SMART dedicates its time and resources to invest in its people for their health, safety, and capacity building. It’s important that all employees at SMART are given equal and limitless opportunities for sustainability. SMART annually is creating jobs opportunities both in Yangon and other Regions (i.e. Kyaukphyu, Kanbauk, Minbu, Magwe, etc.)  Below is our HR data for both the Yangon Head office and other Project Base Regions.

Title 2019 2020
Total Employees 55 57
Recruitment 7 5
Resign Employee 5 2
Turnover Rate 9.26% 3.57%
Promotion 2
Equality Male/ Female Male/ Female
29/26 30/27
Average Age of Employees 30 30
Training 18 16
Disability 2 2
 Project Base Regions
Title 2019 2020
Total Employees 273 277
Recruitment 60 16
Resign Employee 7 5
Turnover Rate 2.6 1.8
Promotion 6 2
Equality Male/ Female Male/ Female
Male      – 251
Female   -22
 Male     – 253
Female  – 24
Average Age of Employees Male (Over 18 to 60)
Female (20 to 45)
Male (Over 18 to 60)
Female (20 to 45)
Training 2 (Only HR)
Disability

Creating Equal Opportunities& Respecting Human Rights

All of our employees are expected to treat each other professionally, based on mutual respect, trust and individual value. We shall provide equal employment opportunities and equal employment related decisions for hiring, evaluation, promotion, training, development, discipline, compensation and termination. We are to treat all job applications and employees without illegal bias. No one at SMART should ever be subject to illegal discrimination on the basis of race, religion, color, gender, disability, ethnic origin & political preference. All employees should understand the value of diversity and never discriminate. The company recruits based on qualification of a bachelor, skills and relevant work experience.

The Company’s Human Rights policy ensures that we will be especially aware of potential human rights issues in sensitive operating environments. The Company has a responsibility to respect human rights, and can also play a positive role in the communities where we work. We treat all employees with respect and dignity and promote diversity in the workplace.

Safe Working Environment

Protecting people and environment is a key value of SMART. We are committed to working in a way that places the highest priority not only on our own safety but also on the safety of our co-workers and our community. Each one of us is responsible for our Health, Environment, Safety and Social Responsibilities (HESS) quality. Line managers take part in an important role of communicating and implementing our HESS policy and Standards and making sure that their teams comply.

The company has a medical fit to work policy for all its employees. New employees can only be recruited if they have passed the medical test and are fit to work. Employee medical test are renewed annually for further employment. All employees when required must wear proper uniform and correct personal protective equipment for work. All operating vehicles in our work environment are ensured with safety belts and all passengers must wear a safety belt for protection, while riding the vehicle. There is a stop work policy in which we stop work when we believe is unsafe and immediate report must be made to the line management. It’s everyone’s responsibility to report any accident, injury, unsafe acts and conditions. HESS audit lead by the HESS Manager is conducted quarterly every year and is reported to line management for safety improvement and corrective action.

Trainings to Develop Capacity Building

SMART is committed to recruit and train a talented workforce prepared for the Oil & Gas industry. Every new employee is required to attend an orientation and compliance training on SMART’s Code of Conduct. All employees are requested to read the SMART’s Code of Conduct and pledge to understand SMART’s policies and guidelines in doing business. Employees are issued a copy of the SMART’s Code of Conduct for their personal reference.

SMART is willing to provide and encourage the expenses for attending trainings and courses to improve their career paths. SMART also arranges and provides In House Trainings and inviting the technicians and professionals to give training to the employees.

There are also other trainings in both hard and soft skills to develop the employee’s career such as for English Language, Health, Safety, Environmental, Human Rights, Leadership &Managerial Skills. There were 16 trainings conducted in Years 2019-2020 in the following area

No Title Presenter / Trainer Training  Date
1 Orientation & Compliance Training HR / Compliance 19-Mar-19/18-Sep-19/5-Feb-20
2 Promoting ABC Culture in Workplace Compliance 14-May-19
3 SSB Presentation HR / Admin 20-Jun-19
4 Healthy Food Choice For Flu Dr. Win WinMyint 26-Jun-19
5 Soft Skills Training KoZarniSwe 28-Jun-19
6 Respectful workplace Compliance 5-Jul-19
7 Slip & Fall, Musculoskeletal Injuries Safety Committee 9-Jul-19
8 Office Emergency Response Procedure HESS 12-Sep-19
9 SMART Working 4.0 Ko Min MinThet Hlaing 26-Nov-19
10 COVID-19 Knowledge Sharing Dr. Win WinMyint 29-Jan-20
11 Modern Relationship KoZarniSwe 13-Feb-20
12 To Become A Successful Professional KoKaungMyatZin 9-Mar-20
13 English Class KoTayZa Moe Kyaw Weekly
Head Office Training  ( 2019/2020)
Title Presenter/Trainer Date
Leadership Skill Naw Saldar Dwe 6.6.2019
Jetty Logistic Procedure Myo Min Latt
Artificial Intelligene Thant Zin Phyo 1.8.2019
Positive Thinking Thinzar Moe 4.7.2019
Respectful Workplace Khwar Pyar Thin 4.7.2019
Slip & Fall Musculoskeletal Injuries Eain Si Hein 9.7.2019
Permit & Clearance Procedure Min Maung 18.7.2019
Purcahsing Procedure Zaw Hlaing Phyo 25.7.2019
Globalf Warming Saw Pyi Soe Moe
Food Safety ( HACCP & Personal Hygiene ) Khwar Pyar Thin 2.8.2019
Psychology of Safety Eain Si Hein 8.8.2019
Rig Information Nay Win Htun 22.8.2019
Catering Operation Nan Win 20.9.2019
Ethic & Decision Making ( PLC ) Khwar Pyar Thin 25.9.2019
Hazard Analysis Critical Control Point ( PPT ) Khwar Pyar Thin 4.10.2019
Crew Handling Team Procedure Phyo Wai 17.10.2019
How to improve securities Version Myo Min Zaw
Employee Relationship Wai Lin Aung 8.11.2019
HACCP Awareness Training ( ZPQ ) Khwar Pyar Thin 13.11.2019
SSB Awareness ( PLC ) Khwar Pyar Thin 28.11.2019
KPI & Risk  Management Khwar Pyar Thin 5.12.2019
Inportant Of Plastic Recycling Nge Nge Wint Naing 9.1.2020
Coronavirus Knowledge Sharing Daw Win Win Myint 29.1.2020
Employee Orientation HR, D&C Department 5.2.2020
7 Principle of ISO 9001:2015 Khwar Pyar Thin 5.2.2020
Code of Conduct for Supplier Khwar Pyar Thin/ Thant Sin Phyo 5.2.2020

All Site Training  ( 2019/2020)

No

Title

Presenter/Trainer

Date

1 TBOSITE Uniteam 1.12.2016
2 TBOSITE Uniteam 27.4.2017
3 TBOSITE Uniteam 13.12.2018
4 Chemical Safety & PPE HSE 13.6.2019
5 Job Description & Responsibilities Catering Manager 11.6.2019
6 Basic First Aid Uniteam 12.2.2019
7 Basic First Aid Uniteam 25.2.2019
8 Basic Fire Fighting Red Cross 26.2.2019
9 Basic First Aid Uniteam 28.3.2019
10 Basic Fire Fighting Red Cross 29.3.2019
34 Insurance Awareness Training ( MS ) Aung Swe Htut 19.6.2019
35 Insurance Awareness Training (QP ) Nan Win 24.6.2019
11 Food Handling & Personal Hygiene Mr. David 2.7.2019
12 Job Description & Responsibilities Catering Manager 9.7.2019
36 Safety Culture Training ( PLC ) Aung Swe Htut 26.7.2019
13 Food Handling & Personal Hygiene Mr. David 30.7.2019
37 Safety Culture Training ( MS ) Aung Swe Htut 30.7.2019
14 HACCP Quality Management Plan & Control Record Compliance Manager 1.8.2019
15 HACCP Quality Management Plan & Control Record Compliance Manager 14.8.2019
16 Chemical Safety HSE 16.9.2019
17 Chemical Safety HSE 17.9.2019
38 To inform logistics manager before leaving ( PLC Camp Boss ) Nan Win 19.9.2019
18 Chemical Safety HSE 22.10.2019
19 Chemical Safety & PPE HSE 7.11.2019
20 Chemical Safety & PPE HSE 7.11.2019
21 Basic Fire Fighting Red Cross 8.11.2019
22 Food Safety & Hygiene Compliance Manager 14.11.2019
23 Food Safety & Hygiene Compliance Manager 14.11.2019
26 Food Safety & Hygiene Compliance Manager 27.11.2019
33 Social Security Board Hnin Oo Wai (Project HR) 27.11.2019
39 Respectful Workplace Khwar Pyar Thin 27.11.2019
40 SSB Awareness ( MS ) Hnin Oo Wai (Project HR ) 27.11.2019
28 Food Safety & Hygiene Compliance  Manager 28.11.2019
29 Food Safety & Hygiene Compliance Manager 28.11.2019
41 SSB Awareness ( PLC ) Hnin Oo Wai ( Project HR ) 28.11.2019
30 Chemical Safety & PPE HSE 6.12.2019
31 Food Handling & Personal Hygiene Mr. David 27.12.2019
27 HACCP Quality Management Plan & Control Record Compliance Manager 27.12.2019
32 Labour Law Hnin Oo Wai (Project HR)
42 Personal Hygiene ( BSY ) Khwar Pyar Thin 2.1.2020
43 Document Form Usage ( BSY ) Khwar Pyar Thin 3.1.2020
44 Food Safety & HACCPf Awareness ( QP Off Crews ) Khwar Pyar Thin 16.1.2020
24 Food Handling & Personal Hygiene Mr. David 20.1.2020
25 HACCP Quality Management Plan & Control Record Compliance Manager 20.1.2020
45 Food Safety Training  ( BSY ) Khwar Pyar Thin 4.2.2020
49 Tips of Weekly Inspection Report ( BSY ) Khwar Pyar Thin 6.3.2020
46 Accident and Injury Prevention ( POSCO OGT Crews ) Eain Si Hein 18.2.2020
48 Code of Ethic ( POSCO OGT Crews ) Kwar Pyar Thin  18.2.2020
47 Behaviour Base Safety ( POSCO OGT Crews ) Eain Si Hein 19.2.2020
50 HouseKeeping Awareness Training ( PLC & MS Crews ) Khwa Pyar Thin 12.3.2020
51 Food Safety & HACCP ( PLC & MS Crews ) Khwa Pyar Thin 12.3.2020

Employee Welfare

We are dedicated to take care of our people by offering them employment benefits such as leave entitlement, health insurance, medical allowance, child allowance, travelling allowance, phone allowance and performance sales bonus. SMART provides daily lunch or food allowance to all its employees during working days. There is also a company in-house doctor/nutritionist to advise all employees for their health and meal plans.

We value the happiness and well being of our Employees by organizing enjoyable activities such as Welcome Parties for Newcomers, Farewell Parties for Ex-Employees, Family Day, Annual Staff and Christmas Parties. We sincerely appreciate loyal and senior staff by presenting them with Seniority Pin Awards for their years of excellent services.In 2019, there were 3 senior pin award recipients for 10 Years and 8 senior pin award recipients for 5 Years. In 2020, there was 1 senior pin award recipient for 10 Years and 1 senior pin award recipient for 5 Years.

We also care to recognize outstanding employee performances as well by presenting Best Employee of the Year Award, Best Customer Service, Best Sales Revenue Target Achieved, Best Teamwork, Best Support, Best Safety Record and Best Corporate Social Responsibility Initiative.

Arrange for Cafeteria

SMART arranges for Cafeteria for the employees to have lunch, foods, coffee & tea and a place to rest in a break time. In Cafeteria, providing lunch, coffee and drinking water and always keep cafeteria in clean condition.

Providing Healthcare Facilitation

There are First Aid Kits, in house doctor in an office.

Every permanent employee can get 200,000 Kyats of Annual Medical Allowance.

Help and provide subsidies for the employees for their social issues as social welfare.

Providing safety workplace

For the employees can walk safely, SMART keep the floor, stair, staircase and path in safe conditions. Keep the fire extinguishers in every corner of the office. Install the emergency lights in stairways.

Providing Facilitation of Clean Workplace

SMART is priority to provide clean and hygiene workplace for the valuable employees   to work in neat and tidy working environment.

Providing the following facilities in office as below;

  • Providing office desk, chairs in clean and tidy.
  • Assigned cleaners are cleaning floors in office area daily.
  • Providing desk bin for the waste in office area.
  • To get freshness, providing good enough ventilation.
  • There are windows to get sunlight in office.
  • Providing enough purified drinking water in an office.
  • Keep toilet always clean in office.
About Us

SMART Technical Services Co. Ltd., was founded in 1994 as a petroleum and engineering services company. We operate here in Myanmar with over a decade of experience, providing services to local and foreign clients.

Services

  • Agency and Logistic Services
  • Marine and Moving Services
  • Construction Services
  • Short Hole Drilling Services
  • Pipeline Services
  • Equipment Supply Services
  • Catering and House Keeping Services
Contact

4th Floor, 38th Plaza (YCDC) Building,
Seikkantha Street (Upper Block),
Kyauktada Township,Yangon, Myanmar.
Tel No : +959 8616 730, 8616 731
Fax No : +951 384 730
Hot Line: +951 700660
www.smart-technical.com

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© 2016 SMART Technical Services Co., Ltd.